⚠️ Non-Returnable Items

Due to hygiene and safety reasons, all personal wellness products are non-returnable and non-refundable once delivered.

This policy ensures the safety and protection of all our customers.

✅ Eligible for Replacement or Refund

We will provide a replacement or refund under the following conditions:

• ✔ You received a damaged product
• ✔ You received the wrong item
• ✔ Product has a manufacturing defect

Please contact us within 48 hours of receiving your order.

📩 How to Request a Refund

1. Contact our support team via email or WhatsApp
2. Provide your order number
3. Send clear photos or videos showing the issue
4. Wait for our confirmation (usually within 24 hours)

💵 Cash on Delivery (COD)

Orders paid via Cash on Delivery cannot be canceled once shipped.

Please ensure you are ready to receive and pay for your order.

💳 Refund Method

If approved, refunds will be processed via bank transfer or other agreed methods within 3–7 business days.

📞 Contact Us

If you have any questions about refunds, feel free to contact us:

Email: buysextoythailand@outlook.co.th

WhatsApp: Chat with us instantly

🛍️ Shop with Confidence

Enjoy safe shopping with discreet delivery and Cash on Delivery across Thailand.